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25 Jul 2019

Full-Time Jira Developer Based in Boston, MA

Tehrit Inc – Posted by Aman Boston, Massachusetts, United States

Job Description


The Jira developer will report to the Head of Development Operations and be responsible for developing and administering custom solutions as part of an overall digital business transformation. This will be a hands on role focused on gathering requirements, implementing, and configuring process management tools such as Jira, confluence, TFS, and their integrations with CI/CD, provisioning and HR systems.


  • Drive adoption of ITSM frameworks by working with all teams involved to gather requirements, understand business drivers, and design integrated solutions across entire Software development lifecycle and supporting operations systems
  • Implement systems like helpdesk ticketing (Jira Service desk), asset management, incident management etc.
  • Collaborate with multiple departments to define policy, process and procedures
  • Develop Jira workflows and custom automation
  • support existing automation
  • Ability to develop and deploy custom plugins for Jira
  • Create, manage, and support all administrative functions associated with the Atlassian product suite


  • Bachelor’s degree in Computer Science, Engineering, Math, Finance or related degree is preferred or equivalent experience
  • SME of Jira/Confluence
  • Experience with Jira Service desk
  • Developed solutions in JavaScript and Groovy scripting
  • Hands on experience designing, implementing, configuring and integrating IT process tools (Jira, service desk, confluence, Jenkins, GIT, Workday)
  • Experience with Asset/inventory management, knowledge management, configuration management, CI/CD, process management, and issue tracking systems
  • Strong ability to understand complex workflows and integrations while formally documenting and communicating vision to all teams involved
  • Experience implementing ITIL or other ITSM frameworks

Job Categories: Financial Services. Job Types: Full-Time.

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